🚀 Getting Started

SocialConductor reads the comments on your TikTok videos and writes replies in your voice. You decide how much control you want: review every reply first, or let it post on its own.

🏠 Your Dashboard

• Today’s Replies: how many AI replies you have used against your daily plan limit.
• Total Replies / Live posted: all replies so far, and how many were posted to TikTok.
• 🔥 Hottest Video: the one video getting the most comment activity right now, with its comments, likes and shares. It refreshes automatically about once a minute and uses numbers we already collect, so it never slows or limits your account.
• 🧠 AI Learning Success Rate: how often you post the AI’s reply as-is versus editing it, over the last 30 days. A higher score means the AI sounds more like you. If it is low, use the Teaching Wizard to train it.
• Recent Activity and Upcoming Content: your latest replies and next planned posts.

⚙️ AI Settings

Go to Settings in the menu. Remember to click Save at the bottom after changing anything.

Voice & Persona

• System Prompt / AI Persona: write in first person, describe who you are, your tone, how long replies should be, and anything the AI should avoid. Example: “Reply as Jade, a bubbly fitness creator. Be encouraging, keep it under 30 words.”
• Brand Voice and Reply Language: set a consistent style and the language replies should be written in.
• Include Emojis: turn emojis in replies on or off.
• 🙃 Be More Human: mixes in shorter, casually typed replies so your channel does not answer every comment in exactly the same way.
• 🧵 Thread Bait: the AI ends some replies with a friendly open question to keep conversations going. Thread Bait Depth controls how many replies deep it may keep asking.
• 🧪 A/B Prompt Testing: run two different prompts side by side and split your comments between them to see which one works better.

Control & Safety Switches

• Enable Auto-Reply / Enable Comment Replies: the main on/off switches for live replying.
• Simulation Mode (Safe Test): replies are written and saved to Logs but never posted.
• Hold / Pause: temporarily stops new comments from being answered (they are not logged while paused). Turn it off and replying resumes instantly. In the iPhone app and OpenClaw you can also use Vacation Mode to pause while you are away.
• Conversation Depth Limit: the most replies the AI will give one person on one video (default 5), so it never gets stuck in endless back-and-forth.
• Blocked Users: list usernames the AI should never reply to.

Scheduling

Turn on Enable Scheduling, then pick the active days, start and end time, and your timezone. Replies that would fall outside your window wait and go out at the next open slot.

Smart Replies

• 🎯 Per-Keyword Auto-Responses: when a comment contains a keyword you choose, send your own canned reply instead of an AI one (use {username} to insert the commenter’s name). Leave the reply blank to let the AI answer that keyword.
• 🔍 Custom Lead Trigger Words: words like “price” or “where to buy” that mark a comment as a lead so you can follow up.
• 👥 Friends List / Following: choose how comments from people you know are handled, and optionally sync your following list every 24 hours.
• 🌐 Outreach Replies: let the AI leave helpful replies on other creators’ videos to build awareness.
• 🎬 Video Reservation: keep chosen videos for manual replies only (or reply only on chosen videos).
• ⏱️ Stale Video Settings: videos with no new activity for the number of days you set are checked less often. 🎬 Video Activity Status lists your videos, shows which are stale, and lets you reactivate one with a click.

Teaching the AI

Open 🧠 AI Teaching Wizard (Quick Links in AI Settings) and answer a few questions about how you talk, and the AI will improve your prompt for you. In Logs, ⭐ star replies you love and flag ones you do not. These examples guide future replies.

Your TikTok Connection

Under 📱 TikTok Account Connection you can connect or reconnect your account by scanning a QR code with the TikTok app (see iPhone if you are on a phone). If replies stop posting or you see a “reconnect” notice, reconnect here.

🛡️ Safety Gates

Before the AI replies to any comment, the comment passes through a series of automatic safety gates. If a gate trips, the AI stays quiet and the comment is recorded so you can see what happened. You never need to turn the basics on; they protect you by default.

• 🧱 Content Firewall is in AI Settings. Add a phrase, choose how it should match, and it takes effect straight away. Matches appear in Logs with a 🧱 badge.
• 🔔 Safety Alert Notifications (AI Settings): choose which gate events you want to hear about and how often (instantly, or as a daily or weekly digest).
• Open Logs and use the Gate filter to see exactly which comments were held back and why.

Gates are designed to be cautious. If a comment was held that you would have answered, you can always reply to it yourself from Logs.

📜 Reply Logs & Approvals

Every comment the AI sees appears in Logs with the commenter, their comment, the AI’s reply and a status (posted, simulated, pending, held by a gate, and so on).

• Edit a reply before it is posted, or regenerate it for a fresh version.
• Retry a reply that failed, or reschedule / delete one you no longer want.
• ⭐ Star great replies and flag poor ones to improve the AI over time.
• Filter by gate, page through history, and 📥 Export CSV any time.
• Drafts: if you prefer to approve replies first, review pending drafts and approve them in the iPhone app or through OpenClaw (“show drafts”, “approve all drafts”).

📊 Analytics

Open Analytics and pick a time range: 24 hours, 7 days, 30 days, 90 days or All Time. Everything on the page follows that range.

• Summary cards: Total Responses, Unique Users, Active Videos and Live Replies.
• 📈 Engagement Timeline: how many comments the AI handled each day, so you can spot your busiest days.
• 🎬 Top Videos by AI-Processed Comments: your most active videos, shown with each video’s title and a link that opens it on TikTok. The count is comments the AI has seen, not TikTok’s total comment count. Videos with no activity for a while are marked stale.
• 👥 Top Commenters: your most engaged fans. Great for spotting people worth thanking or following.
• 🤖 Reply Health: a chart of how your replies turned out (posted, simulated, held and so on).

✨ AI Insights

The AI Insight panel gives you a written summary of your channel: What’s Working, Concerns, Audience and a short list of Recommendations, based on your real numbers and top videos. Results are saved for a few hours so reopening the page is instant. How many fresh insights you can generate each day depends on your plan.

Tip: if a number looks different from TikTok’s own app, remember we count comments the AI handled. New comments appear after the next check (about every 10 minutes).

🎬 Studio & Ideas

• Video Studio: publish a video now or schedule it. Paste a direct video link or upload a file to your media library. Use AI Caption to turn a short description into a TikTok-ready title and hashtags. Depending on the posting permissions TikTok has granted, some posts may publish as private; check your account’s privacy setting in TikTok if a post does not appear publicly.
• Content Calendar: plan ideas by date and move them through Idea → Drafted → Scheduled → Published.
• Viral Vault: enter your niche to generate hooks, captions and hashtag sets. Save favorites and send one to Video Studio in a click.

💳 Plans & Credits

Your daily allowance resets every 24 hours. Bonus Credits are bought separately, are used only after your daily allowance runs out, and never expire. Subscribe or buy credits in Settings → Subscription Plans (PayPal). Have a coupon? Redeem it in Settings → Redeem Coupon.

When your allowance is used up, the AI simply waits until it resets or uses your credits; nothing is lost and comments are still logged.

🤖 OpenClaw: Run SocialConductor from Your Chat App

OpenClaw lets you control your bot by simply messaging it from WhatsApp, Slack, Telegram or iMessage, with no need to open a browser.

Set up

Things you can say

Keeping it safe

• Your connection is secured by a private key that OpenClaw stores for you. Never paste it in a public chat or share it.
• Connection links are single-use and expire quickly. If one has expired, just ask for a new one.
• If you think a key was exposed, reconnect your account to issue a fresh one and email support.

📱 SocialConductor for iPhone

The iPhone app puts the essentials in your pocket: see what the AI is doing, approve replies, pause the bot, and check your analytics and AI Insights.

Download on the App Store Requires iOS 15.1 or later. The same app also manages your YouTube and Instagram channels.

Connect your TikTok account

What you can do in the app

• Check the bot’s status, daily usage and latest replies.
• Pause or resume replies, and turn Vacation Mode on or off.
• Review, edit, regenerate and approve draft replies.
• See analytics and AI Insights for your channel.
• Block or unblock users and teach the AI with good examples.

If something goes wrong

• QR code does not appear: wait 20 seconds, then close the page and start the connection again. You can retry a few times a minute; if you see “too many attempts”, wait one minute.
• “Link expired”: links are short-lived by design. Go back to the app and start a new connection.
• Replies stopped posting: your TikTok session may have expired. Reconnect from the app or from Settings on the website.
• Update to the latest version from the App Store.

💼 Business Mode

Business accounts manage TikTok advertising: Campaigns (goal and budget) → Ad Groups (audience and bidding) → Creatives (the ad itself). Create them in that order.

• AI Optimizer: analyze a campaign and receive practical recommendations. Marking one as applied is for your own records; it does not change your campaign in TikTok.
• Ad Inspiration: describe a product or niche to get ad concepts with hooks, captions and hashtags.
• Audience Segments: plan custom, lookalike or interest audiences and get AI notes on each.
• Ad Comments: generate a brand-voice reply to comments on your ads, edit it, then post.
• Reports: plain-English performance summaries for any date range.